Welcome to Hallmark Gift Shop (“we”, “us”, or “our”) at www.thegiftbag-shop.com. We specialize in bringing joy through our curated collection of Boxed Cards, Classic Stuffed Animals, Gift Bag Sets, and other heartfelt products. Your privacy is as important to us as the care we put into our gifts. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

To provide you with our delightful gifting experience, we may collect:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase (though we never store full payment data).
  • Order Information: Details about the Itty Bittys® plush or Wrapping Paper Sets you purchase, including preferences and gift messages.
  • Technical Data: IP address, browser type, device information, and how you interact with our website (like which Interactive Stuffed Animals pages you view).
  • Communications: Records of your emails to [email protected] and our responses.

2. How We Use Your Information

We use your information with the same care we put into selecting our Classic Stuffed Animals:

  • To process your orders for Gift Bag Sets or Greeting Cards and arrange worldwide shipping (excluding restricted areas)
  • To provide customer support when you need help with payment issues or product questions
  • To improve our website and product offerings (like our popular Wrapping Paper Sets)
  • To send you occasional updates about new Itty Bittys® collections or promotions, if you’ve opted in
  • To prevent fraud and ensure the security of your transactions

3. Sharing of Information

We treat your data as carefully as we package our Boxed Cards:

  • Service Providers: We share necessary information with payment processors (like PayPal), shipping carriers, and IT security providers.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and customers.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred with notice.
  • We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same dedication we put into our Interactive Stuffed Animals:

  • All transactions use SSL encryption—the same security standard used by banks
  • Payment details are processed securely through PCI-compliant services; we never store full card numbers
  • Data is stored on secure servers with limited access
  • We retain information only as long as necessary for business or legal purposes

5. Your Rights

You have rights regarding your information, just as you have choices in selecting the perfect Gift Bag Set:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate information in your account
  • Deletion: Request erasure of your data under certain conditions
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Restriction: Limit how we use your information
  • To exercise these rights, contact us at [email protected]

6. Cookies and Tracking Technologies

Our website uses cookies—small digital “greeting cards” that help us:

  • Remember items in your cart (like those coordinating Wrapping Paper Sets)
  • Understand how customers browse our Classic Stuffed Animals collection
  • Improve your shopping experience
  • You can manage cookie preferences through your browser settings

7. International Data Transfers

Since we ship globally (except to certain areas in Asia and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable privacy laws.

8. Children’s Privacy

While our Interactive Stuffed Animals appeal to children, our website is not directed at those under 16. We don’t knowingly collect children’s data without parental consent.

9. Changes to This Policy

We may update this policy as our gift offerings evolve. Significant changes will be announced on our website. Continued use after updates constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights, contact our friendly team:

Hallmark Gift Shop
233 Buckland Hills Dr, Manchester, US 06042
Email: [email protected]

Thank you for trusting us with your personal information as you create meaningful gift moments with Hallmark Gift Shop.